Privacy Policy

Effective Date: 01.05.2025

1. Introduction
Neon Decor (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us through our website https://neondecor.net (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect
We may collect information about you in a variety of ways, including:
– Personal Data: Personally identifiable information, such as your name, shipping address, email address, phone number, and payment information, that you voluntarily provide to us when you register on the Site, place an order, subscribe to our newsletter, or engage in other activities on the Site.
– Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
– Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, our payment processor [Payment Processor Name] will store all financial information, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

3. Use of Your Information
We use the information we collect in the following ways:
– To process and fulfill your orders, including to manage payments, fees, and charges, and to collect and recover money owed to us.
– To manage your account, including to communicate with you regarding your account, order, or subscription.
– To improve our website and your shopping experience.
– To send you marketing communications and promotional offers.
– To respond to your comments, questions, and provide customer service.
– To monitor and analyze trends, usage, and activities to better understand and improve the Site.
– To protect the Site and our business from fraud and other illegal activities.

4. Legal Basis for Processing Your Information
We process your personal data based on the following legal grounds:
– Contractual Necessity: To perform the contract between you and us, such as processing your orders and managing your account.
– Legitimate Interests: For our legitimate business purposes, such as improving our Site, preventing fraud, and enhancing our services.
– Consent: Where you have given your consent, such as for receiving marketing communications.
– Legal Obligation: To comply with legal obligations, such as tax and accounting regulations.

5. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
– By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
– Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
– Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
– Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

6. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

7. Your Data Protection Rights
Under GDPR, you have the following rights:

– Right to Access: You have the right to request copies of your personal data.
– Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
– Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
– Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
– Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
– Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization